WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@acousticfurniture.com or mailing us at: SIA Acoustic Technologies, Valnu street 10-13, Riga, LV-1050, Latvia

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

STRIPE

Our store is hosted on Stripe. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Stripe’s data storage, databases and the general Stripe application. They store your data on a secure server behind a firewall.

Stripe: Their Privacy Policy can be viewed at: https://stripe.com/en-lv/privacy

RIGHT OF CANCELLATION AFTER PLACING THE PRE-ORDER

You have a right to cancel your Pre-Order at any time within 14 (fourteen) calendar days, beginning on the day after you have placed the respective Pre-Order (“Cancellation Deadline”) without giving a reason. In this case, you will receive a 90% refund of the Pre-Order Price.

Should you decide to cancel the Pre-Order after the Cancellation Deadline, but before you have entered into a Product purchase agreement, we will refund you 70% (seventy per cent) of the Pre-Order Price.

To meet the Cancellation Deadline, it is sufficient for you to send your clear statement (by e-mailing us to info@acousticfurniture.com or contacting us via post or courier at SIA Acoustic Technologies, Valnu street 10-13, Riga, LV-1050, Latvia) concerning your exercise of the right to cancel before the cancellation period has expired. Same procedure applies to cancellation of the Pre-Order after the Cancellation Deadline.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

In the spirit of transparency and commitment to your privacy, we clarify our stance and practices regarding cookies on our website.

Cookies and Our Website:

We do not use cookies directly on our website. This means that when you visit our platform, we do not collect, store, or use any information through cookies on your device regarding your browsing activities, preferences, or history.

Third-Party Services - Stripe:

However, it's important to note that while our website does not use cookies, we integrate Stripe for secure payment processing. Stripe is a highly reputable online payment processing tool used by millions of businesses worldwide.

When you make a purchase on our website, Stripe may use cookies to facilitate and secure the payment process. These cookies are essential for the functioning of the payment services, including fraud prevention and enhancement of security measures. It's important to understand that these cookies are strictly necessary for the transactions to be processed and are not used for any form of tracking or marketing purposes.

Specifically, Stripe may use cookies to:

Remember your payment information and preferences for future transactions.

Detects and prevents fraud and improves security.

Assess the performance of their services and improve user experience.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

LIMITATION OF LIABILITY

The actual design of the Product available for purchase may be different than that represented in photos and representations prior to delivery. SIA Acoustic Technologies makes no representations or warranties as to the Product and/or the time in which the Product will be available for purchase. The only valid warranties shall be those included within the Product purchase agreement.

Under no circumstances we will be held liable for any incidental, special or consequential damages arising out or related to this Pre-Order. In the event that we are held liable for any damages arising out or related to these Terms, your sole and exclusive remedy will be the full refund of Pre-Order Price without interest.

In the unlikely event that SIA Acoustic Technologies goes bankrupt or becomes insolvent, we might not be able to refund your Pre-Order Price. Therefore, in the worst case, you may lose some or all of the money paid for this Pre-Order.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@acoustifurniture.com or by mail at SIA Acoustic Technologies, Valnu street 10-13, Riga, LV-1050, Latvia